WISAG

If the heating fails or a pipe bursts at night in a managed building, the on-call service needs to know quickly: where is the plant room, whom do you call, which plans apply?

Until now, each building has needed its own on-call service that knows its way around. The idea: one central on-call service per city, and whoever is on site in an emergency finds everything they need, even in a building they are entering for the first time.

We built a digital emergency folder as a prototype, for use on site:

1. Choose the emergency. Power cut, burst pipe, broken heating: the on-call service selects on the tablet what it is about.
2. Be guided there. 360° images of the building lead step by step to the right room, from the entrance into the plant room.
3. Everything to hand. At the destination, the relevant plans, documents and contacts are ready.

The prototype showed how emergency plans for on-call services can be digitised. We worked out the administration behind it as a draft. A finished rollout was not part of the assignment.